Contact Us

Customer Service & Billing

Phone: 800-831-8629
IVR Payment 24/7: 1-844-219-1223
E-mail: acec@acecwi.com
Please note: This email address is monitored during regular business hours only. Please do not use this email address to report outages; call 888-928-2232 to report an outage. ACEC will respond to emails within 1 business day.

Power Outage Reporting

Phone: 888-928-2232

DIGGER’S HOTLINE

Phone: 800-242-8511
or dial 811 anywhere in Wisconsin

FRIENDSHIP SERVICE CENTER

Address: PO Box 70, 401 East Lake Street, Friendship, WI 53934
Office Hours: Monday – Friday 7:30 a.m. – 4:00 p.m.
Lobby Hours: Monday – Friday 8:00 a.m. – 3:30 p.m.

The Friendship Service Center is located in the Village of Friendship, in Adams County. From Highway 13, travel east three blocks on East Lake Street. (Lake Street is also marked as County Highway J.) Adams–Columbia Electric Cooperative maintains operations facilities in Pardeeville and Wautoma. These facilities are not open for general business; however, drop box payment stations are available at both locations. ACEC employees will meet with cooperative members in Pardeeville and Wautoma by prearranged appointment only.

Pardeeville Operations Center

Address: W6290 State Road 33, Pardeeville, WI  53954

Wautoma Operations Center

Address: N1519 State Road 22, Wautoma, WI  54982