Contact Us

Customer Service & Billing

Phone: 800-831-8629
IVR Payment 24/7: 1-844-219-1223
Power Outages 24/7: 888-928-2232
E-mail: acec@acecwi.com
Please note: This email address is monitored during regular business hours only. Please do not use this email address to report outages; call 888-928-2232 to report an outage. ACEC will respond to emails within 1 business day.

DIGGER’S HOTLINE

Phone: 800-242-8511
or dial 811 anywhere in Wisconsin

FRIENDSHIP office

Physical Address: 401 East Lake Street, Friendship, WI 53934
Mailing Address: PO Box 70, Friendship, WI 53934
Office Hours: Monday – Friday 7:30 a.m. – 4:00 p.m.
Lobby Hours: Monday – Friday 8:00 a.m. – 3:30 p.m.

The Friendship Service Center is located in the Village of Friendship, in Adams County. From Highway 13, travel east three blocks on East Lake Street. (Lake Street is also marked as County Highway J.) Adams–Columbia Electric Cooperative maintains operations facilities in Pardeeville and Wautoma. These facilities are not open for general business; however, drop box payment stations are available at both locations. ACEC employees will meet with cooperative members in Pardeeville and Wautoma by prearranged appointment only.

Pardeeville Office

Address: W6290 State Road 33, Pardeeville, WI 53954

Wautoma Office

Address: N1519 State Road 22, Wautoma, WI 54982

Office Closed Dates

Christmas Eve
Date – Sunday, December 24, 2023
Day Observed – Friday, December 22, 2023

Christmas Day
Date – Monday, December 25, 2023
Day Observed – Monday, December 25, 2023

New Year’s Day
Date – Monday, January 1, 2024
Day Observed – Monday, January 1, 2024

Memorial Day
Date – Monday, May 27, 2024
Day Observed – Monday, May 27, 2024

Independence Day
Date – Thursday, July 4, 2024
Day Observed – Thursday, July 4, 2024

Labor Day
Date – Monday, September 2, 2024
Day Observed – Monday, September 2, 2024

Thanksgiving
Date – Thursday, November 28 & Friday, November 29, 2024
Day Observed – Thursday, November 28 & Friday, November 29, 2024

Christmas Eve
Date – Tuesday, December 24, 2024
Day Observed – Tuesday, December 24, 2024

Christmas Day
Date – Wednesday, December 25, 2024
Day Observed – Wednesday, December 25, 2024