Call 1-888-928-2232 to Report Power Outages
Calling this toll-free number will put ACEC members in touch with our Interactive Voice Response system (IVR), an automated answering system. The IVR will help you experience fewer busy signals and provide important outage information.
The IVR takes outage information from many customers and efficiently gives it to a dispatcher. It allows dispatcher to focus on getting lineworkers to outage sites and gives customers the assurance their outage is being addressed. The IVR works fastest when your "local" telephone number is recorded into its data bank. It's also best to call the IVR from a touchtone telephone and to have your ACEC account number handy. The IVR telephone number cannot be used to conduct regular cooperative business.
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